Privacy Policy

Introduction

Digibulls ("we", "us", or "our"), operating the Nutraveda brand and the website https://nutraveda.in and related services ("Platform"), is committed to safeguarding your personal information. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights in relation to it.

By accessing or using our Platform you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

1. What Is Personal Data

Personal Data means any information that identifies or could reasonably be used to identify you — directly or indirectly. This includes your name, email address, phone number, billing and delivery address, device identifiers, IP address, and browsing behaviour on our Platform.

2. Information We Collect

Information you provide directly

• Account registration: name, email address, and password when you create an account.
• Order and billing details: shipping address, billing address, and payment method.
• Customer communications: queries, feedback, or complaints sent to our support team.
• Survey and review submissions: content you voluntarily share through our surveys, product reviews, or testimonials.

Information collected automatically

• Usage data: pages visited, links clicked, time spent, and navigation patterns on our Platform.
• Device data: IP address, browser type, operating system, and device type.
• Location data: approximate geographic region inferred from your IP address.
• Referral data: the source — website, advertisement, or link — that directed you to us.

3. How We Use Your Information

• To process and fulfil orders and send confirmation and shipping notifications.
• To manage your account and provide customer support.
• To personalise your experience on our Platform.
• To send transactional communications necessary to complete your purchase.
• To send marketing communications where you have given consent or where permitted by applicable law.
• To monitor, maintain, and improve the performance and security of our Platform.
• To comply with legal obligations and to detect and prevent fraudulent activity.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies (including tools such as Google Analytics) to understand how visitors use our Platform, to remember your preferences, and to serve relevant content. A cookie is a small text file placed on your device by your browser.

You may configure your browser to refuse or delete cookies; however, some features of our Platform may not function correctly without them. By continuing to use our Platform you consent to our use of cookies as described in this section.

5. Third-Party Service Providers

We engage trusted third-party providers — including payment processors, shipping couriers, email platforms, and analytics services — who access your data solely to perform services on our behalf under confidentiality and data-protection obligations. We do not sell your personal data to unaffiliated third parties for their own marketing purposes.

If you connect a third-party account (e.g. Google or Facebook for login), that platform may share basic profile data with us subject to its own privacy policy. We encourage you to review the privacy policies of any external services you use.

6. Data Retention

We retain personal data for as long as your account is active, as required to provide our services, or as necessary to meet legal, accounting, or reporting obligations. When data is no longer needed we securely delete or anonymise it.

You may request deletion of your account at any time by contacting us at support@nutraveda.in. Please note that some data may be retained for fraud prevention, legal compliance, or dispute resolution purposes even after account closure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access a copy of the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data ("right to be forgotten").
• Object to or request restriction of certain processing activities.
• Withdraw consent to marketing communications at any time via the unsubscribe link in our emails.

To exercise any of these rights, contact us at support@nutraveda.in. We will respond within the timeframe required by applicable law.

8. Business Transfer

If Digibulls is involved in a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Platform before your data becomes subject to a materially different privacy policy.

9. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be published on this page with an updated effective date. For material changes, we will notify you by email or via a banner on our Platform. Continued use of our Platform after the effective date constitutes acceptance of the revised policy.

10. Contact Us

For privacy-related questions or to exercise your rights, please contact:
Digibulls
Nutraveda Brand Support
23, RM Block, Sector 3, Sahibabad, Ghaziabad
Email: support@nutraveda.in
Phone: +91 81782 49910

Effective date: 20 May 2026